Travis McKittrick

Review of Paramount's Great America (Via...

This place does not care about the consumer and on...

This place does not care about the consumer and only about making money in their pockets. I'm glad my family and I don't come here in a weekend and spent a Friday here while it was not super crowded. They had 3 rides, one of which was the Demon, shut down for the day. We came here for my daughter's birthday and she was looking forward to ride her favorite ride.

Three other rides (Patriot, Flight Deck, & Grizzly) where temporarily closed because they were having mechanical and/or computer issues. The workers did not want to inform the riders of the issues. The workers didn't feel like it was important to inform the consumers waiting in line that the ride was having issues and let the people stand in line get frustrated while the line and trains were not moving. They have TV's mounted on locations in lines that could easily be used to inform riders waiting of the issues. But why care about the riders? It's not like they pay high prices to be there.

Their newest attraction, Rail Blazer, was not any better operated. CGA thought it was necessary to only run one train of ATV's (that's what they called them) to keep the wait over 2 hours to ride it! They had two other ATV trains stored and not using them! Why?

The crew at the Flight Deck was not trained in operating that ride. They didn't know how to get riders ready to be seated to start the ride. After our ride, we sat in our seats for over 5 minutes waiting for the crew to prepare the next train! That is ridiculous. Train your teams!

I wish I could get my money back from this but unfortunately I won't be able to. I'm only a single consumer and they only care about the dollar. I know I will not be taking my family back to this place ever again! Going back to King's Island in Cincinnati! And these places have the same parent company! (Sorry for any misspelled words or grammar issues writing and venting my frustration on my phone)