We bought a car online, from another state. No pr...

We bought a car online, from another state. No problems negotiating a deal by text/calls with our salesman, Paul, on an exact vehicle we wanted, which they had in stock. Paul was helpful throughout. However, even though we paid cash up front (a month before we took delivery), dealing with the paperwork through the finance office was terrible. Specifically, we were assigned to a guy named Anthony, who was very hard to get ahold of initially, and when we did talk to him, he was rude, dismissive and insistent. After completing the sale paperwork, which the dealership made far more complicated than necessary, we needed to visit with the finance office, and calls/emails to Anthony (and an attempt to reach out to someone else in that office) went entirely unanswered. The only way we could reach the finance office was to enlist (salesman) Paul to visit with them personally. It took them months to get plates and do the titling paperwork (again, unnecessarily complicated - they could have just signed over the title and mailed it to us, and we'd have done the transfer/licensing in our home state). I would not recommend this dealership. They're a huge operation, and except for our salesman, the customer is a speck in their Universe.