Leah Marie LMT CES CNS Review of FOX Collision Center
I am beyond pleased at the repair, timing and work...
I am beyond pleased at the repair, timing and work Fox Ford Collision has taken upon repairing my car! They did a superb job on bonding, sanding, smoothing and painting, as well as fixing a few little marks! My car looks brand new!
My car was damaged due to a bad roofing companies team being negligent and scuffed chunks of paint from my drivers side, and a giant chunk from back of my driver side - passenger door. I chose to take my car to Ford Collision, who has a new Manager of the Shop named Zach Van Eck.
Not only did I receive updates, regularly on my car, even photo updates like it was my own child at daycare. (Which it s my baby basically). They handled billing, even helped provide me with a rental vehicle that also make me a part of the process of care.
The inside team, receptionist were so friendly, greeted me kindly and personable. This is a way a business should be ran, I appreciate the treatment, courtesy, updates and ease of them taking my car.
Their estimate was right on point, they had my car taken care of in one week exactly (which is exceptional for the amount of work needed on side, fender and bumper) and they buffed and waxed it out completely when done! They truly listened to my situation and cared how I felt, so the extra steps to make me feel a part of the process wins my customer service and review!
I will be bringing my car back to their facility for any unfortunate mishaps, as the pricing is amazing and the work and hard work of their exceptional collision center shows! To the entire Team at Fox Ford Collision .... THANK YOU FOR MAKING MY CAR AMAZING AGAIN!!! You are the real MVPs!!!!
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