Kristin Keeton

Review of Sundance Chevrolet

Being that I live in Lansing, I have heard a lot o...

Being that I live in Lansing, I have heard a lot of things about Sundance.
"Don't trust them, they will say ANYTHING to get you to buy a car."
"They cover up issues with quick fixes, and then sell you the car "as-is", so if you notice the issues you are SOL."
Just knowing of their bad reputation, I had decided not to even check here while looking for my new car. After finding a Malibu I really liked at a different dealer, I decided to check prices at Sundance to compare to the other dealer.
They use some sort of alphabetical system on their cars so you can't price shop. It makes it seem kind of shady, I mean, what do you have to hide?
Either way, they have a ridiculous selection of cars, from all over the state. I am guessing most come from auctions.
I had walked around the entire lot without a single person greeting me, they were all too busy cleaning snow off of the cars. I left frustrated that nothing had prices.
I told my mother in law about my experience, and she told me that she had purchased both of her brand new cars from Sundance, and referred me to her salesperson, Jimi V.
I made an appointment to meet with him and see what Sundance had.
Jimi V was patience, listened to what I wanted, and only showed me things he knew I would like. He knew the pros and cons of the different smaller cars, and never once tried to show me things out of my price range ($15,000). He went on many test drives with me, was honest about noises or concerns he had, and ultimately helped me pick the perfect car. I got a great deal on an almost brand new car, he put new tires on it for me, and made the process as easy as could be! The day I came to pick up the car he had even programmed the radio stations for me to music he thought I would like.
He turned an otherwise horrible experience into 5 star service. I have been driving my car for 3 months now and I love it just as much as the day I left the lot. I also purchased the car for about $3,000 under what I was going to pay somewhere else, for more miles. I think that the trick to Sundance is it's all about who you know. I was told they go through salesmen pretty fast, and that it is hard to keep your job there because they force you to hit certain quotas. Jimi V has been there for a while, and is as kind and easy going as you could hope for out of a salesman! I know Sundance doesn't seem like the type of company you would ultimately like to support, but Jimi V couldn't have made the experience any better in any way. I would recommend shopping local, in your hometown, but if you have to make the drive to Lansing, ask for Jimi V.