No problems with the service but your phone bill p...

No problems with the service but your phone bill pay is terrible. I had to enter the same number 6 times before it would recognize it. You would think you d make this service easy and problem free. Also, our monthly bill has doubled... we work night shift here and leave the heat on low. Never in my life have I had a $400 heating bill. This is absolutely ridiculous. If I wasn t renting I would be going to solar!!