Brian Pickett Review of Welk resorts
This is a beautiful resort with so much potential....
This is a beautiful resort with so much potential. My wife and I have worked around the issue of no real options for dining all week. Our first night we ordered take out from the Canyon Grille. The restaurant was woefully understaffed and in spite of ordering ahead, it was still 35 mins late before we were given our food. The one person who represented the restaurant worked amazingly hard to make things work, but was under pressure from a lot of irritated guests. Tonight, Friday, we tried to get a pizza from the Pizza Hut Express on site. The website indicated they were open and we walked down at 7:15 only to find that the store closed at 7pm. Are you kidding???!!! How does one of the only dining sources in the whole resort close at 7pm on a Friday?? When most of the restaurants in the area are located miles away, how does such a nice resort allow for guests to eat?? I am sorely disappointed in the leadership of this resort to allow such a situation to happen, even with the issues related to the pandemic. I gave the resort 2 stars as the site itself and the rooms are beautiful. So disappointed.
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