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William Parker

3 years ago

Very disappointed with my stay. Front desk staff a...

Very disappointed with my stay. Front desk staff at check-in was not friendly. No soap or shampoo in the room. Was given these things in a bag to take up to the room during check in. For a hotel that cost what this one does that is so unprofessional. Dining services were not offered that night, despite room service was supposed to be available. Parking is concerning, no parking onsite, no valet due to covid. Closest parking was at the public library which houses a homeless encampment at night. Did not make me feel safe about leaving my vehicle there. Ordered breakfast in the morning, it was so late I had to call to get them to bring it up and my silverware was dirty. Rooms were nice and clean, bed comfortable. If you are staying for the "Haunted" aspect that's fine, if you are looking just a nice place to stay look elsewhere. Will never stay here again.

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