Kim Brownen

Review of Riverbend/Sandler Pools

The sales individual was FABULOUS! The site manag...

The sales individual was FABULOUS! The site manager was HORRIBLE and all the contractors were NOT Riverbend Sandler Pool employees! The challenges we had continue now two years later to the point we are beyond irritated!
Let's start with the pool deck - they have LOTS of wonderful selections and we chose one we liked but got the most horrible looking deck! Riverbend Sandler is impossible to deal with after the fact.
Let me also share that the fence contractor that they hired had no understanding of the code requirements. They were out here 15 times trying to fix the fence and right now one gate is nearly impossible to open.
The sprinkler repair companies - yes that is plural - all were clueless and would continuously ring our doorbell to tell us they could not figure it all out. We hired our own company after the fact that fixed the mess and cost us some pretty green bills!!!
Now to the pool....it leaves a lot to be desired!!
Look at another company.... I'll be posting more reviews all over the web as we are so disappointed again at the start of another pool season!