Rick Struik

Review of North Edmonton Kia

I went shopping for a new Kia Sorento on Friday De...

I went shopping for a new Kia Sorento on Friday Dec 16, 2019. I decided to go to North Edm Kia and advised the salesperson Victor A that I was shopping for a vehicle and informed him that I would continue to shop after his quote. Victor made a good offer but I still wanted to shop. I was asked to place a deposit on the vehicle to hold it; I agreed provided I would receive a refund if I went elsewhere; Victor made it clear this would happen. I advised Victor the next day that I was going elsewhere to purchase a vehicle and wanted North Edm Kia to refund my deposit. His manager Stan M advised me that North Edm Kia would not refund my deposit. The next day I sent Stan an email asking him to reconsider and please refund my deposit; as of today Tuesday Dec 17, 2020 I have not heard back.