Carrie Baltimore

Review of Mandala Center Inc.

I am not one to ever complain or write a bad revie...

I am not one to ever complain or write a bad review. However what this place did is so unacceptable I was in shock. I have Complex PTSD which makes it hard for me to reach out or even leave my home for anything. I had a New Patient Appt set with the psychiatrist at 2:45. Already in full panic mode due to not knowing where I was going and I was running 4 minutes late I called the office repeatedly to explain I was right outside the time was 2:49. I get in the office and have to stand in line while both receptionist were on the phone a gentleman in front of me and no sign in sheet. I made sure they seen me however I stood there for a good 10 minutes. Once checked it in I signed the paperwork in 45 seconds (no kidding). The time now was 3:12. At 3:30 I asked to use the restroom and when I came back they stated "I WAS EXTREMELY LATE AND HAD TO RESCHEDULE". I almost lost it I waited 3 weeks for this appt and drove over an hour away. To top it off a therepist came up and had an email from a patient and told the receptionist and I quote " I talked to her today act like I never seen this". So this is how they treat patients. I would highly recommend is you are suffering from severe trauma or mental illness please do not go to this enter the give 0 about you