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Sinead Mahon

4 years ago

Booked this hotel but when I arrived to check in a...

Booked this hotel but when I arrived to check in at approx 9pm they apparently did not have my booking, stating they'd cancelled it and they had no rooms available! I had my confirmation email showing that I had made the booking through their own website. The receptionist rang a hotel close by but I'd to pay a higher price to stay. As it was late at night and I didn't know the city I'd not much choice but to pay the higher price for the different hotel.

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