Nick Shar

Review of Crowne Plaza Ottawa

The room was large and our tenth floor room had an...

The room was large and our tenth floor room had an amazing view. The kitchenette was great. The location is a cheap cab ride/quick drive to the Hill. But that was the best of it. The rest: Not a Crowne Plaza standard. The bathtub was disgusting and old. The room furniture was standard of any normal hotel. The staff was efficient - not nice nor did they go the extra mile to be welcoming - but certainly did their job and were not rude. When I seek a Crowne Plaza I expect that 4-5 star hotel. None of this experience measured in that direction. A lesser name on the hotel and it would have lived up to that expectation well. Would recommend if the price is right.