S

Sillycat Mom
Review of Southtree

4 years ago

I recently used Southtree to convert movies from t...

I recently used Southtree to convert movies from the 1920's & 1930's to DVD. I can't say enough about how excellent they were. I had looked into converting these movies for awhile, but the price at so many places was unbelievably high. Since I didn't even know what was on them, I wasn't going to spend a lot of money. I got a coupon for Southtree and it was a very good deal, so I decided to use them. What a great decision. The whole process was very streamlined and I was notified via email every step of the way. It took about 6 weeks from start to finish.

There was a problem with one of the conversions and I called to discuss it. This is where they really shined. Not only did I talk to a person, he was gracious and very helpful. He got a free mailing label sent to me and told me to return the film reel that was a problem and that they would correct it. I can't remember the last time that I had such awesome customer service. Mistakes can be made, but the resolution of mistakes is the true sign of a good company.

I would highly recommend the services provided by Southtree.

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