J

James Morris

4 years ago

Average 5 star hotel.

Average 5 star hotel.

This hotel has a number of real positives. Great for a conference. Really nice lobby. Modern, clean rooms. Friendly staff. The location is also great - right near the beach and, if you re with your kids, right near SeaWorld.

However, it s brought down by what I would call 80s Australian hotel issues. Really really average food. Nothing modern or good about it. This applies to everything from breakfast (seriously way overpriced for what s on offer), lunch (tasteless, with the steak sandwich near the pool an exception) and dinner (again, tasteless and unimaginative). Pool service almost non existent.

If you are going to charge over the top prices (the $8.50room service delivery charge is a prime example of gouging) then at least deliver something really special. It doesn t.

And if you re looking for a spa, don t bother. Despite advertising to the contrary, it doesn t exist. Which you find out when you call for a booking after check in.

As it is, outside a conference, there is no way I would stay here. Go across the road to Versace, or go somewhere more boutique and special.

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