The price is the only good thing. The limited doct...

The price is the only good thing. The limited doctors you can see could care less about you, prescriptions that are medically necessary get put on hold because almost everything needs special authorization....Calling customer service just lets you speak to someone who can read a screen but not actually answer any questions. I can read. I don t need them to read to me. I need them to answer my questions about what is written. The company just does not care about its customers. As a pregnant woman who plans on breaat feeding I called to ask how to get my breast pump. They informed me that I can not even submit my request until after the baby is born, then I have to wait on my doctors to fax them (Ha) a request and I will be mailed one. No one there knows the timeline for how long that could take. Why even pay people to answer customer calls if they don t know any answers?