Jim here, I found that I had gotten behind in my b...

Jim here, I found that I had gotten behind in my billing, when they came out to shut my power off. I was able to call and make payment arrangements with them to catch up on our bill, that took place in November. No big deal, until they shut our power off while we were out of town, this after I had kept my end of the arrangement! Now with the temperature at 28 degrees f, and I already sent a payment this morning. My house stands vulnerable to damages! This company does not keep its arrangements, nor does it seem to care for its customers.