Milly Brent

Review of Sustainability Trust

I want to love this place as the work they do is s...

I want to love this place as the work they do is so important, but they really stuffed it up in our case. Out landlord booked the healthy homes assessment with sustainability trust then booked in insulation upgrade and plastic humidity shield with them on their advice. I was told I didn't need to be home and that it would take only 1 day so organised access and went to work... then got home from work to discover the old polystyrene insulation had been parially crushed and left littered through the basement and garden, I couldn't even open the basement door and the new insulation and ground sheet both have holes in them already on day 1. We can't use out basement storage and inconvenience and problematic work aside, after hours cleaning up the garden I am horrified by the amount of polystyrene in there caused by this work recomended and organised by sustainability trust. This is so unacceptable for an organisation that spuiks sustainability, very dissapointing.