Our air conditioner died before Christmas 2016. I...

Our air conditioner died before Christmas 2016. In a pinch we had to finance through ISPC. We knew going in the interest rate was high and are able to pay more monthly, so we do. We received our initial call from Lori (believe that was her name) within a couple of days of opening the account. She was very polite and explained the loan to us. We have no complaints about customer service or the online payment system.