They are a "Rewrap" Company. Their AC Products are...

They are a "Rewrap" Company. Their AC Products are a rewrap from a major manufacturer. They sell the point that they are covered by the manufacture warranty but what they do not tell you is that they will not cover labor cost.

It isn't labor cost exactly either. For example, our Blower went out on the house. We paid a little over $12,000 for a full system. Within three years the blower went out so we called and they sent a tech and they want to charge us $700 to replace the blower EVEN THOUGH it is under warranty.

Now $700 is nuts for labor and other AC companies agree. So what John Moore Services does is they take the part they need to replace (in this case $1450) and divide that price by two. This is for ALL parts under manufacture warranty. MOST companies just charge actual labor but they tack on 1/2 the price of the unit they are replacing.

Just a heads up. Unless you pay the God-Awful amount for their 10 year warranty they will get you with labor on the manufacturer warranty.

We asked "Since we bought the part from John Moore can we just get the part and have another company come out and replace it for us since they would only charge us $300?" They said "If you have another company install the blower motor they will have to supply the part and contact the manufacturer themselves."

Well GG John Moore, you made your money!