Even a do-it-yourselfer like me runs into trouble ...

Even a do-it-yourselfer like me runs into trouble sometimes. I fix family computers all the time, but I managed to mess up my Surface Pro 4 beyond repair when I was installing a new driver. Nothing was working, the pen, the screen, the keyboard... I took it in and they offered to diagnose the problem for $40 and fix it for $100. This seemed like a bit much at first, but I needed it fixed. They came back only a few days later and said they could only fix the screen and pen, but would only charge me the $40. It was a good start, so I could at least use the tablet again.

Then when I got home I found out they had actually fixed the keyboard too! So everything was fixed and it was a very good deal. I'll definitely be back next time I get in over my head.