canelle09 B

Review of Hotel Verta, Battersea Helipor...

We stayed at the Crown Plazza Battersea in june 20...

We stayed at the Crown Plazza Battersea in june 2019 and loved it!
The staff is friendly and our favorite one is David from Reception he is a very nice and very professional! Mark and Rax nice too. They made our stay!
We changed room 3 times because we stayed longer. We booked a suite, so we had suite 502, very very nice, suite 1405 nice too and very spacious but the curtains please need to be cleaned and a little table in front of the TV in the dinning room,will be great but loved it!. And suite 1406 ,very nice too.
All bar staff and the restaurant are very nice! The manager does nice Pina Colada too.
The chef in the kitchen came to see us as we appreciated his food every single night except for one order and he did better , they had a new kitchen oven. Thank you Chef!
The breakfast is good too (hi to the breakfast chef too).
Abby from Housekeeping thank you. The room service staff was delivering food every day to my husband who was recovery from hospitalisation, nice staff too.
The hotel seems to be in the middle of nowhere but not at all, there s a bus stop next to the hotel and the taxi is not expensive to go to central London. Ask David or Mark to book you a black cab but don't ask the girl at reception, I did not like her at all, you ask for a taxi and she call you a private taxi very expensive , she might get money from it.
We had a fire alarm in the hotel during a private birthday party and the lady in charge , like a duty manager couldn t care less.
We loved the view from all our rooms, the heliport too,
Don't hesitate ,book this hotel, it 's a very nice place with nice staff. The prices are correct for London. Thank you to all the staff, we enjoyed our stay and we'll be back very soon.