Mike H

Review of Jacks Small Engines

I ordered some parts from here and I was told that...

I ordered some parts from here and I was told that my parts will be shipped by a certain day. As the day got closer. I received another email saying it has been pushed out by 5 days. Then a day or two later I received another email saying that my parts will be shipped 3 days later than it was just sent to me.. The original order date was July 9, 2018 and at the end my parts will ship Aug. 4, 2018. Maybe is would have been the last email I would receive saying it was pushed out. But, I have to find someone else to get the parts from. Sorry to say knowing things do happen. But, contact with me saying we having problems getting your parts would have been the correct way to do business. So, this act has pushed me to consider your business to be the last one to deal with. Be better at thinking about your customer's needs.