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Joyce Leander

4 years ago

I would like to commend, Katie, the customer serv...

I would like to commend, Katie, the customer service rep at Grand Shute, Wisconsin for her excellent customer service . I inadvertently left part of my order at her store. Since I live 3 hours away, it was not practical for me to return to Grand Shute. She investigated my problem, learned how to resolve it and enabled me to pick up the identical merchandise at a local store. She called when she said she would and was very professional, courteous and knowledgeable. You are lucky to have such an employee.

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