I CALLED DURING COVID19 EXPLAINED IM NOT WORKING -...

I CALLED DURING COVID19 EXPLAINED IM NOT WORKING - MY PAYMENT WAS SUPPOSED TO BE SPLIT IN HALF - AGENT TOLD ME TO CALL THE DAY THE AUTO DRAFT WAS SCHEDULED- I WAS CONCERNED IT WOULD AUTOMATICALLY TRY TO PULL FUNDS ON THAT DAY, SHE STATED SHE'D CANCEL AUTO PAY AND THAT I WOULD HAVE TO CALL BACK TO PAY AND SETUP NEW AUTO DRAFT. - COME APRIL 9TH, THE FULL AMOUNT WAS PULLED FROM MY ACCOUNT ANYWAY. I CALLED AT 9A - GOOGLE SHOWS OPEN - HOWEVER THE AUTO SYSTEM STATES OFFICES ARE NOW CLOSED! I HOPE THEY READ THIS REVIEW AND NOT GIVE SOME AUTOMATED SCRIPTED RESPONSE - MY REFERENCE NUMBER FOR MY CALL E0403IG1156 -- I KNOW TO GET A REFERENCE NUMBER BECAUSE EVERYONE IN THIS WORK LIES. YOU HAVE TO PROTECT YOURSELF AT ALL TIMES!