When we arrived they argued with us about us booki...

When we arrived they argued with us about us booking our breakfast.We booked off of a chain website, and apparently they do not have good connections with the chain website, then why would you agree to let people book your hotel on that website,they also were impolite and very rude to us.And their policy's about the Jacuizzi and Gym are very irregular and stupidity d.Ivwould understand if they said their policy's online and I would be fine ,because I know them.But, they disnt, a relative also stayed with use and they were lied to.They did not receive an espresso machine with their room even thought they were supposed to.The executive lounge is also a lie their are barley any snacks and it's a big ripoff.Nice hotel...Bas service...