Wong Dingiling

Review of Planet Hollywood Resort Casino...

Our room was infested with bed bugs. I do pest con...

Our room was infested with bed bugs. I do pest control for a living. I've done it for 11 years. So it's just second nature to inspect any bed in the hotel or motel before I let my children wife or myself get into it. This place was infested with best buds. I brought it to the front desk says attention they didn't seem to be very concerned. When I finally asked to speak with a manager he suggested putting me in the room next to it which I told him would be just as greater risk of being exposed to bedbugs they staying in the room with the bed bugs. We finally got moved after about 2 hours to a room four doors down but still on the same floor. Not impressed with a prompt response or concern for our safety. Unbelievably they still did not comp our room. Will not ever recommend this place nor will I ever return