I have been with Novel for a couple of months now ...

I have been with Novel for a couple of months now and I wanted to wait to write a review. Having joined at such a strange time in the world, I was worried about a couple of things originally but I'm pleased to say that I have had nothing but positive experiences thus far.
Novel is both affordable and state of the art. It easily competes with WeWork and Industrious and is a fraction of the cost.
Jana was helpful and the process of my lease was very easy.
Covid-19 is taken seriously at this location and there are procedures in place that make me feel more comfortable and I greatly appreciate this.
The community manager, Sara, is very attentive, helpful, and pleasant. One of the reasons people choose to use coworking companies is in part for the networking and events; I was worried that with everything going on this would no longer be possible. However, Sara has put in more effort than I feel like most would to keep this aspect of Novel going at 73 W Monroe. There have been multiple Covid friendly events that are both enjoyable and safe for everyone. I can be a bit of a pain professionally speaking and I have never had to ask Sara to do anything twice. Everything is always taken care of quickly and never with attitude or pushback. Just in general during such tough times it is nice to encounter someone who is always pleasant and happy to see you, whilst also being efficient and ready to help you and your business at any time. I cannot speak for other Novel locations and their community managers but I feel like Sara is the best of the best and the heart of Novel's 73 W Monroe location. I highly recommend Novel and this specific location.