Tim Calfo

Review of Merchants Mutual Insurance

Aweful customer service and adjusters. Company wil...

Aweful customer service and adjusters. Company will do everything possible not to make a payout out of it's policies. Cancelled policy 3 months early after they dragged a claim out for 5 months ultimately refusing to pay despite the results from a 3rd party adjustor the company hired. Take your chances if you choose to do business here, if this is how they treat a commercial customer who's policies are tens of thousands a year, they certainly will not take care of you on a small personal policy. Posted 15 months after we have finished business with them. 7/29/19