Kai Choi Review of Eiffel Tower Restaurant
I made a reservation for dinner on 5th Nov 2016 at...
I made a reservation for dinner on 5th Nov 2016 at 7:45pm. When I arrived at the restaurant, I requested to have a window seat and the host told me that I would need to wait 30-45 mins for a window seat and we were promised a view to the Bellagio fountain. Me and my girlfriend came all the way from Hong Kong for the dinner therefore we agreed to wait. After a 45mins wait, we were sent to a table which was the second row and can barely see the fountain (can see the tip of the fountain, I guess). We were really upset and I went to talk to the host. The host attitude was the worst I experienced in my life. She said that we are not going to change your table under any circumstances. She said she never promised a view that can see the fountain and we were offered a window seat already.
I am extremely dissatisfied about my experience here I left the restaurant without eating anything. The manager did offer a table with a view after I was walking out the door (while the host won't agree to in the first place).
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