Callum Inskip

Review of Mooxy

I have the privilege of travelling a lot for work ...

I have the privilege of travelling a lot for work and Ive never been so disappointed in a hotel before.

Positives:
- Hotel staff were sometimes friendly
- It was pretty easy to access from JFK and close to a lot of subway stations so nice for carrying bags
- The TV is a smart TV
- The bed linen is quite nice

Negatives:
- I paid for the queen room, (I believe this is middle tier) and the room was no bigger than 12sqft. I couldn't believe how different and how much smaller it was to the pictures shown
- The room had no cupboards or draw space (just enough for about 5 t shirts underneath the bed) and was exchanged instead for about 20 hooks along the long wall, not ideal for keeping anything folded or neat
- There is no mini fridge or coffee making station in the room, so you have to leave the room to get an ice bucket which from my hotel room was two separate lifts away, and these don't get picked up when your room is cleared so I ended up having about 8 in my room
- There was water left for us when we entered but except for that we had to ask for more to be brought up, which got a touch irritating towards the end
- I was staying on the 15th, of 17 floors and I could just hear the bass of the music from the bar upstairs, sometimes until 2am so made my stay near on unbearable, also there was no benefit to staying on the 15th floor as the windows were tiny and offered no view
- The rooftop bar upstairs looks nothing like it does in the photos and we were treated by a lot of hostility by the bouncers and staff there, we left immediately
- I wasn't asked how my stay was when I was checking out

- The drink prices were astronomical considering it was a 3 star hotel, looking at 30 bucks for a glass of wine and a beer

I just think this hotel didn't really care about how my stay was and actually put a downer on my getaway with my partner which is a shame as this was something we were looking forward to for a while to one of my favourite cities in Ive been too.

I would not stay here again and I urge you to look for somewhere else as this isn't even a cheap hotel.