What terrible management... Let me begin by saying...

What terrible management... Let me begin by saying you will walk in to a gorgeous lobby. The minute human interaction takes place it all goes downhill. Me and two others booked a room through Priceline for a room with two beds. We were then given a downgraded room (single bed; 174sq ft) and after asking to resolve the problem was told it was priceline's fault and there was nothing they could do. They did not put us in another room, (even though I paid full price for the bigger room) and had no interest in compensation for their mistakes. I was given a "too bad so sad- now move along" tone and conversation each employee I spoke to.

On top of that I'm pretty sure they broke the law.. a fire alarm went off in the middle of the night, and only parts of the building had alarms going off. Many were confused seeing people rushing down the stairs, because their wing was not notified. Aren't hotels required to have their fire safety standards up to date? After asking a (quite a few) employees what had happened - no one knew a thing and seemed annoyed I asked. I'm sure this is not the only rough review this terrible hotel is getting this weekend.

Do yourself a favor and stay at the many respectible resorts in the surrounding area.