ranata holliman

Review of Mai's Beauty Salon

Hot mess. I got gel nails done, they chipped the ...

Hot mess. I got gel nails done, they chipped the same day. I went back to get them done the owner Mai refused to refund my money or fix them. She said i had to wait two more days until the girl who originally did them fixed them. I said would you want to walk around two days with chipped nails. she said "yes". Then she started to accuse me of what I did to make them chip. I have never been treated so poorly. I tip well when i do go. The girl who did them complained that she did like the polish and it doesnt go on well. Then why would you put them on my nails. I think they are dirty also the same brush they use to wipe off the table with they use on your hands. On top of thay one of the workers jumped in while i was talking to Mai, and she defended her. Mai needs to go to a customer service class, because its terrible. The loud blairing rap music and the way they talk to you, its not a relaxing experience at all. Dont do it . The worse part is i am a loyal customer they dont even care