Kelley Bailey Review of Copper Kettle Brewing Company
When I first entered this brewery I was welcomed a...
When I first entered this brewery I was welcomed and greeted by a waitress. She told me to take a seat and that she will take my order in a minute. So I sat down and waited... and waited. Everyone else inthe place had a beer and was enjoying themselves. It took about 20 minutes for the waitress to take my first order. 10 minutes later, i finally got my first drink. After finishing my drink, I decided to order another one. While waiting, another customer came in and sat down. 20 or 30 minutes later, I was still waiting to place my order and the customer who earlier sat down was getting irritated and asked me if the waitress serves anyone at the tables. I replied yes, but it takes a while. After waiting 10 more minutes, I decided to walk up to the bar and place my order. The waitress/ bartender decided to ignore me and walk by to take other peoples orders who she has been chatting with. It seems to me that she was more occupied with having idle chit chat with the regulars than to serve any customers. Also, when I observed the waitress attempting to do something that resembles work, she was not pouring the beers properly. She would let the glasses sit upright on the counter far below the taps, fill the glass up with head, let them settle a few minutes, then repeat the process 4 or 5 more times to fill one glass. In my opinion, this place has the worst customer service for a brewery. The staff has no idea how to treat customers, or how to try and get repeat business. Also, for a brewery, the staff does not display any knowledge on how to properly dispense a beer. I would definately not recommend going here.
Comments: