The Last Straw

The Last Straw
Dear Management,
I was just recently in Jackson Hole, WY at your Mountain Modern Motels for a 3 day stay then a 1 day stays Sept 19th, 2017 and again on Sept 25th, 2017. I ended up being Very Disappointed in your accommodations! Anyone that has a room on any of the bottom floors at your property had better get ready for a sleepless night. My pre-stay research showed reviews complaining about the thin walls. Since over all they were few I decided to stay here. I Wish I Hadn t Done So. I was on my honeymoon and it was bad enough that my wife was not feeling well that we had to deal with a herd of elephants in the room above us. The first night starting at 8:30 pm the elephants were on the move above. We finally called the office to complain at 10 pm only to find out that maintenance was upstairs replacing a hot water heater. They were planning on keeping the noise up well into the night if we had not said anything. REALLY !!!!! What was bad is you could tell by the way they were working and walking that they were not intentionally stomping on the floor above. All of this noise was due to the old nature and construction of this motel. I am sure EVERY room on the bottom floor experienced this noise issue in some way or another. They did have maintenance stop their work that night. The next night around 8pm the guest above checked in and it was a herd of elephants again with 2 kids added in for good measures. I immediately walked to the front desk and asked what I needed to do to move out of my room because there was NO WAY I was going to listen to this all night. Again you could tell they were not stomping around upstairs. To the credit of the staff they did take care of this issue and had the guest move to another room even though I did not ask. I will give some good points on this motel. They were very clean and neat and well lay out and the beds were very comfortable.
When we returned the following Monday I requested and got a room upstairs which was very nice with no issues. We could tell when we were creeping softly around that we were making noise down stairs. The last straw came when we drove by the motel a couple of hours before check in. I noticed that 3/4 of the front parking lot was orange coned off. I didn t think much of it until we checked in and found no parking available at all in the front lot where our room was located. I noticed 3 guys out in the lot putting up signs and washing the windows on 10-12 cars. I went to front desk and asked what was going on. They told me that the car dealership was one of their sponsors and that they were letting them use the parking lot to show their cars. REALLY .Your Paying Guest were now having to park 50 75 yards to the back side of the motel in an unlit areas. Really Really???? You rent out your entire front lot to a car dealership and make your guest walk to their car in the cold wind and rain. It was 29-30 degrees at night and it was raining and was forecasted the rest of the week. Disgusted and walking back to my room I asked one of the dealership guys how long they were planning on being there hoping they were leaving soon. NOT, they told me they were going to be there until late Wednesday afternoon, 3 full days. Way to take care of your guest Mountain Modern This WAS THE LAST STRAW .. I WILL NOT BE STAYING HERE EVER again!!!!