Guido

Review of Grancasa Retail Group (brands ...

Bad service, we spent months finding a shop availa...

Bad service, we spent months finding a shop available to do the jobs exactly as we wanted, even paying thousands of euros more.
The seller guaranteed that everything would be done (no hole lockers for the hood, skirting board placed in front of a tube to cover it, etc.) and wrote cryptically everything theoretically on the invoice, with codes that she said were understandable for the fitters and the staff.
Obviously none of this occurred, many lockers cut despite the fact that everything had been made to measure and even the hood mounted and passing through the lockers which was the first reason we had chosen grancasa, to avoid it. We were forced to pay for the frame and complain to customer service later. Done, and of course still no response from 1 month.
None of my acquaintances will ever enter this shop again, in my small way it is what I can do.