My Sewing Room is a vestige of another time. But n...

My Sewing Room is a vestige of another time. But not in a good way.

My own experience with them has been difficult. There was a discrepancy over what was agreed as part of a bundle deal, and it ended with My Sewing Room standing their ground and telling me You never wanted this item , offering a 30% discount instead. Funny, because I was sure I did want this item! This total lack of integrity over a few hundred dollars is more telling than anything.

EDIT:

There are a few important points of clarification to make:

I did not decline the inclusion of the 14x14'' hoop on the day of purchase.I made it clear I was interested in other accessories, purchasing over $500 worth of other goods that day. I spoke with someone on the phone that day that assured me the hoop was mistakenly not included in the accessories.

When I spoke too Lea on the phone, she made me aware of the cost of the hat hoop. This was a miscommunication from the day of the sale discussing accessories. I apologies and returned the conversation to the 14x14'' hoop. This is still my preferred resolution, as we agreed it was included in the total price paid.