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Steven Sobeck

4 years ago

We booked one of their condos for a large group. T...

We booked one of their condos for a large group. The room was not cleaned properly (there were poop stains in and on the toilets!) which is really concerning and unsafe given the Covid outbreak. Our neighbors were playing music incredibly loud until 2 am - called hotel security 4 times who did nothing and finally had to call the local police to stop them. I talked to the manager at check out who gave me a weak apology and basically blamed me for not calling sooner about the dirty room and noise issue. We will NOT be staying here again - there are plenty of other resorts with identical or better lodging options just down the road.

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