Paradise O

Review of Ashley addiction treatment

I was admitted to Ashley's inpatient facility in O...

I was admitted to Ashley's inpatient facility in October. My counselor and I decided that IOP would be more suitable. So I was discharged after two weeks; the discharge was not AMA (against medical advice) due to the fact that the facility thought it was best. Upon my admission, my Mom wrote a check for over $31K, they cashed/deposited the check only two days later. We are now owed over $16k refund. First I was told we would receive a check in 4-6 weeks, then they said 6-8 weeks. Well, it's been over 8 weeks!! I have called and left messages with both Terri and Lauren. Neither have returned my call. We are in the middle of a pandemic and they refuse to pay the $16K that we are owed. How unprofessional and downright CRUEL. I have a good friend that is a peer liaison for Union Memorial, I have told her about my experience in hopes that they will no longer refer their patients. This facility is not only dishonest (so much for working a program), but a total scam. Now we have to fork out more money to file a civil suit and hire a lawyer. You or your loved one should look for an honest, caring facility. This facility is niether!