Susan Phillips

Review of Newaygo Veterinary Services

I can not tell you how disappointed I am in this o...

I can not tell you how disappointed I am in this office. My dog has been a patient here since we moved to Newaygo 5 years ago. Never have I had an office with 5 vets that have winter hours and close at 5pm every day. Nor have I ever had a vet that when an emergency arrises I am told to drive an hour to get services from a stranger. This is NOT a caring office and they are thinking only of themselves. I worked at a vets office with three vets and they took turns being on call to care for there patients and families at their most vulnerable moments. This was in between there equine and farm services. Sad you could only be there for just vaccines. You will never get my services again. Your hours speak for themselves. I would HIGHLY recommend Cedar Springs for anyone looking for an office willing to help when an emergency arrises. They were able to fit me in to there schedule when my 18 year old dog needed it most and they are open several evenings.