Tenaja Saunders

Review of conicelli honda

Service after the sale is mediocre at best in my o...

Service after the sale is mediocre at best in my opinion. It may be fairly decent during the car buying experience, however, don t have the same expectations after. I purchased my vehicle a few years ago here. I paid my car off early, received correspondence from the finance company that I should contact the dealership (Conicelli Honda) to inquire about refunds of unearned Credit Life insurance and Health and/or a Guaranteed Asset Protection coverage at the time of the vehicle payoff. I called several times and was directed to speak with the finance managers. I left messages for Doug and when he unresponsive the receptionist suggested I speak with another finance manager whom is typically more responsive ( I forget her name), but she never returned my calls either. That s completely unprofessional.

Obviously , the finance managers could care less about returning my call as it was of no financial gain to them just overall poor customer service and I will never purchase another vehicle from this dealership again.