The Heritage Woods of Manteno is severely understa...

The Heritage Woods of Manteno is severely understaffed. Many times there are only 1 or 2 cna's on a shift. In order to fill in an empty spot, an employee is taken from dietary or housekeeping to "fill" the empty spot. Administration feels that as long as there is a "body" in the empty spot it's ok. THIS IS NOT OK!!!! The residents deserve better than this!!!!!!