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I would give it 0 stars if possible. It all starte...

I would give it 0 stars if possible. It all started with a 40 minute check in line just to be told my room wasn t ready. With having tickets to the Ravens game I dropped my bag with the bellman and went to the game with the promise I would be called when the room was ready. After the game I returned (without ever getting a call) to be told by Genice that the hotel was sold out but they had a room at another hotel. I asked how that was the case since I had booked the Marriott and checked in? Her answer was I don t know . I reiterated my displeasure and asked for a manager to rectify the situation to which I was told there was no manager. Finally, after she called a manager I got my room after another half hour of time wasted. Even when she returned there was no smile, no glad we could work this out, nothing. It was license and method of payment . To top it off it cost $50 to park in their garage because it was a Ravens game day. Terrible service and terrible value.

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