Lisa Perez Review of Emerald Pointe Water Park
I just think its absolutely DISGUSTING how the own...
I just think its absolutely DISGUSTING how the owner can comment on other reviews about the park not being clean and the food being awful, but they wont comment on the situation of my broken leg, on one of THEIR slides. Their lifegaurds NEGLECTING and letting someone go down after me. NOT being able to get the wheel chair between the slides, and asking ME if i was correct position when i dispatched instead of asking if i was alright and needed medical. Do better wet n wild. I hope this establishment puts the safety of their consumers FIRST instead of the importance of their company. This is an edit to my original review. This was my first time going to Wet n Wild and it turned into a big accident. I broke my leg on the slide the twin twister. I don t know if any of the workers will tell you that because according to the people at first aid, my leg did not look broken. As it turns out at the emergency room, i have two broken bones at the joint that meets my knee. They were not able to fit the wheel chair in between the slides. AND as I was sitting in the water slide, screaming with pain, they let another person come down the water slide and crash into me. ALSO, as soon as the worker came over to me, the first he asked me was if i was in correct position when i dispatched instead of asking if i was okay, then he asked if he should call medical in an annoyed tone, assuming I was being dramatic. Of course i was in correct postition. That slide is way too fast and completely unsafe. This was the most traumatic experience I have ever been through. My elbows were being slammed against the wall and my legs kept getting knocked off each other. Corporate won t return my calls, and all they gave my family was free tickets. I think its SAFE to say, I will not be returning. I hope you all stay SAFE when going to wet n wild. If your children are not tall enough, its for good reason. I hope that by writing this review it will warn the customers because wet n wild does not want to take responsibility for my broken leg. This is the best I can do.
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