This place is a scam. Idk why Richmond University ...

This place is a scam. Idk why Richmond University does business with them. Their reps are so unprofessional. I had my son via cesection in February and called to have the TV put on for only two days knowing the third day I would be discharged in the am. I received a bill for the day I was discharged, and didn't set up and pay for, nor requested. And no one mentioned you would have to call to cut it off if you needed to or they will "use your discharge time".. I share my concerns and the reps response was, which excuse is it ? And our cut off time is 12 so you gotta pay...I'm not paying for something I didn't use. . it doesn't matter what you think is an excuse. He then says we have recordings we state we keep it on so I said then play it ..he puts me on hold and goes oh that was long ago its not here... So where's your proof ! You didn't tell me so I'm not paying ..he then defensively asks, well this is your third notice, why you just now calling? Excuse me, that's none of your business I have children to be sitting around over something that was your mistake! If you wanna sue me for 9.75, by all means, see you in court, jerks!