My German Shepard who was 7 years old was under th...

My German Shepard who was 7 years old was under their care for a back surgery. During that time, he contracted a UTI And a bacteria that was antibiotic resistant From LIVS. Unknowingly, Cole was discharged and an antibiotic that my dog needed was neglect fully not put on his medication discharge by LIVS staff. The infection staff infection was so significant - it traveled so fast through his body he needed to be euthanized just a few weeks later. On top of all of this , my experience with LIVS front desk staff during this time was extremely unprofessional when asked to help be a liaison between ourselves and their surgeons and doctors. It was a nightmare. It was several times nights waiting for phone calls and pleading with both doctors and staff to help us manage Coles care with a simple phone call. Since his death, I have reached out pretty much every few days to speak with managerial staff to review this situation , and not to my surprise , I have yet to hear back. I never even received a sympathy card from them which is protocol at most facilities. I promised myself I would give them a chance to return my call before I wrote a review. However, they refuse to be attentive to this situation and acknowledge Cole died because of them.