Mike Walinskas

Review of MileOne Heritage Hyundai Towso...

Your odds of having a positive experience at this ...

Your odds of having a positive experience at this dealer are probably good, but my recent shopping experience for a used Hyundai was mixed. Found a really clean car at a competitive price, responsive and friendly internet and showroom sales staff, reasonable dealer fees (e.g., no reconditioning fees), but the deal fell apart when I was ultimately made aware the car came with only 1 key fob.....but a second key fob would be thrown in if I bought the offered $1095 extended warranty...or they would provide a second key fob in lieu of further price cuts, or sell me a key fob for approximately $430 (proclaimed as their dealer cost). Was still an overall good price for the car, but I was turned off by aggressive quizzing from the sales manager about competing dealer offers and related attempts to steer me to consider other cars on the lot. This might be typical with most car dealers but it was too slick for my taste so I left and chose to another dealer's offer. So, make sure your car has 2 key fobs and stick to working with this dealer's highly rated sales staff, which likely increases your chances of having a better experience than mine.
Edited Post: After the initial post (3 our of 5 stars) shown above I spoke to John Holliday, the dealer's GM. He told me that going forward all used cars will have 2 key fobs. I commend the GM/dealer for this move, and expect it will improve the customer experience. I will consider Heritage Hyundai for future car shopping needs.