Decent hotel, great customer service, great locati...

Decent hotel, great customer service, great location with on site parking and the cleaners were perfect, but I expected more from the room of a 5 star hotel. Seems to be ageing and the bed was quite uncomfortable, seemed like under the bed sheet it had a layer of mattress topper on top of the mattress that wasn t very comfortable.

On the plus side when I was there the Argentinian football team was staying in the hotel, including Messi. Maybe this is the best Manchester has to offer?