The Prophecy

Review of Pasadena Community Urgent Care

Female Black Roxie told me after waiting for help,...

Female Black Roxie told me after waiting for help, we do not take you're coverage thru my hmo provider. I told her I have pos which works with both ppo and hmo and she told me I'm telling u we don't so go to another place. I said please can u check I'm sick. I could tell she didn't want to check or help me and she said I'm sure we don't take your insurance. Her colleague, Danine , stepped up to check for me and guess what, I was able to get seen thru the ppo. Roxie didn't even apologize, she just looked shocked and played it off like nothing happened. Wow, thanks Roxie for choosing a career to help people when you really don't want to. Roxie was the definition of pure laziness.