I was a fan of MYUS in the past but since the Pand...

I was a fan of MYUS in the past but since the Pandemic the service is horrible. I understand that delays will occur but I have a package that was delivered on June 20 and 16 days later it still has not posted to my account. I have chatted with 6 Customer Service Reps over the past week and each of them give me a different reason why the package has not posted. Over two weeks and no package posted yet. I am paying for a service and not receiving it!