Big black lady at under check in sign doesn't want...

Big black lady at under check in sign doesn't want to work. No greeting. She said, " do you need something?" Made my elderly client repeat everything three times. Just to say, she supposed to be..and slam the window shut. How horrible to treat customers that way. Community you are better than this! Why is she treating people like this???I know I wasn't the only person either. Several people in the lobby looked scared of her